Emergency Cloud Portal Maintenance
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Jun 27, 2020 - 03:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2020 - 01:01 UTC
Note: In addition to the previously communicated customer impact, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.
Posted Jun 26, 2020 - 20:44 UTC
Symantec, a division of Broadcom, will be performing emergency maintenance on the Cloud Portal. Maintenance will start on June 27, 2020, at 01:00 UTC, and is expected to last up to 2 hours.

During the maintenance period, administrators may need to re-authenticate to the Cloud Portal. Customers that have set up a Management Center scheduled/automated job to update their UPE policy will need to be aware the connection will be terminated and re-established. All other aspects of our services are expected to function as normal.

  • Start Date: June 27, 2020, at 01:00 UTC
  • End Date: June 27, 2020, at 03:00 UTC
  • Posted Jun 26, 2020 - 19:03 UTC
    This scheduled maintenance affected: Portal & Reporting (Cloud Portal).