Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2020 - 01:01 UTC
Note: In addition to the previously communicated customer impact, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.
Posted Jun 26, 2020 - 20:44 UTC
Symantec, a division of Broadcom, will be performing emergency maintenance on the Cloud Portal. Maintenance will start on June 27, 2020, at 01:00 UTC, and is expected to last up to 2 hours.
Impact During the maintenance period, administrators may need to re-authenticate to the Cloud Portal. Customers that have set up a Management Center scheduled/automated job to update their UPE policy will need to be aware the connection will be terminated and re-established. All other aspects of our services are expected to function as normal.
Start Date: June 27, 2020, at 01:00 UTC
End Date: June 27, 2020, at 03:00 UTC
Posted Jun 26, 2020 - 19:03 UTC
This scheduled maintenance affected: Portal & Reporting (Cloud Portal).
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).