Web Security Service

Service availability and scheduled maintenance for Web Security Service.

Identified - We have identified the cause of the issue and are currently working on a fix.

As a reminder this is only impacting pushing policies from the management center and does not impact Threatplus portal. There is also no impact to protection services and all other aspects of our sevice remains operational.

We will continue to provide updates as new information becomes available.
Aug 4, 08:46 UTC
Investigating - We are aware of some customers are not be able to push policy from management center to WSS. We are currently investigating and working to fix it.

Customers using Threatplus portal for pushing the policies are not impacted. There is no impact to protection services and all other aspects of our service remain operational.

We will provide further updates as new information is discovered.
Aug 4, 07:41 UTC
Data Centers - Americas Operational
90 days ago
99.99 % uptime
Today
Buenos Aires (GARBA1) Operational
90 days ago
99.98 % uptime
Today
Des Moines (GUSDM1) Operational
90 days ago
100.0 % uptime
Today
Des Moines (GUSDM2) Operational
90 days ago
100.0 % uptime
Today
Des Moines (GUSDM3) Operational
90 days ago
100.0 % uptime
Today
Las Vegas (GUSLV1) Operational
90 days ago
100.0 % uptime
Today
Mexico City (GMXMC1) Operational
90 days ago
100.0 % uptime
Today
Columbia (GUSCO1) Operational
90 days ago
100.0 % uptime
Today
Montreal (GCAMO1) Operational
90 days ago
100.0 % uptime
Today
Washington, DC (GUSAS2) Operational
90 days ago
100.0 % uptime
Today
Los Angeles (GUSLA1) Operational
90 days ago
100.0 % uptime
Today
Sao Paulo (GBRSP1) Operational
90 days ago
100.0 % uptime
Today
Portland (GUSPO1) Operational
90 days ago
100.0 % uptime
Today
Toronto (GCATO1) Operational
90 days ago
100.0 % uptime
Today
Washington, DC (GUSAS1) Operational
90 days ago
99.95 % uptime
Today
Data Centers - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Amsterdam (GNLAM1) Operational
90 days ago
100.0 % uptime
Today
Bucharest (GROBU1) Operational
90 days ago
100.0 % uptime
Today
Copenhagen (GDKCP1) Operational
90 days ago
100.0 % uptime
Today
Abu Dhabi (GAEAD1) Operational
90 days ago
100.0 % uptime
Today
Dublin (GIEDU1) Operational
90 days ago
100.0 % uptime
Today
Frankfurt (GDEFR1) Operational
90 days ago
100.0 % uptime
Today
Helsinki (GFIHE1) Operational
90 days ago
100.0 % uptime
Today
Johannesburg (GZAJB1) Operational
90 days ago
100.0 % uptime
Today
Middlesex (GGBLO2) Operational
90 days ago
100.0 % uptime
Today
Madrid (GESMA1) Operational
90 days ago
100.0 % uptime
Today
Middlesex (GGBLO1) Operational
90 days ago
100.0 % uptime
Today
Milan (GITMI1) Operational
90 days ago
100.0 % uptime
Today
Munich (GDEMU) Operational
90 days ago
100.0 % uptime
Today
Oslo (GNOOS1) Operational
90 days ago
100.0 % uptime
Today
Paris (GFRPA1) Operational
90 days ago
100.0 % uptime
Today
Stockholm (GSESK1) Operational
90 days ago
100.0 % uptime
Today
Tel Aviv (GILTA1) Operational
90 days ago
100.0 % uptime
Today
Turin (GITTU1) Operational
90 days ago
100.0 % uptime
Today
Zurich (GCHZU1) Operational
90 days ago
100.0 % uptime
Today
Dubai (GAEDX2) Operational
90 days ago
100.0 % uptime
Today
Data Centers - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Auckland (GNZAU1) Operational
90 days ago
100.0 % uptime
Today
Beijing (PEK1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (GINMU2) Operational
90 days ago
100.0 % uptime
Today
Hong Kong (GCNHK1) Operational
90 days ago
100.0 % uptime
Today
Mumbai (GINMU1) Operational
90 days ago
100.0 % uptime
Today
Osaka (GJPOS1) Operational
90 days ago
100.0 % uptime
Today
Seoul (GKRSE1) Operational
90 days ago
100.0 % uptime
Today
Shanghai (SHA1) Operational
90 days ago
100.0 % uptime
Today
Singapore (GSGRS1) Operational
90 days ago
100.0 % uptime
Today
Sydney (GAUSY1) Operational
90 days ago
100.0 % uptime
Today
Taipei (GTWTA1) Operational
90 days ago
100.0 % uptime
Today
Tokyo (GJPTK) Operational
90 days ago
100.0 % uptime
Today
Wellington (GNZWL) Operational
90 days ago
100.0 % uptime
Today
Portal & Reporting Partial Outage
90 days ago
99.99 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Cloud Portal Operational
90 days ago
99.99 % uptime
Today
Log Transfer Services Operational
90 days ago
100.0 % uptime
Today
Management UI Partial Outage
90 days ago
99.97 % uptime
Today
PAC File Management System (PFMS) Operational
90 days ago
100.0 % uptime
Today
Reporting Services and Portal Dashboards Operational
90 days ago
100.0 % uptime
Today
Symantec Secure Login Operational
90 days ago
100.0 % uptime
Today
Software Download Licensing Operational
90 days ago
100.0 % uptime
Today
Global Services Operational
90 days ago
99.99 % uptime
Today
Data Center Selection  Services Operational
90 days ago
100.0 % uptime
Today
Mobile Device Enrollment Service Operational
90 days ago
99.94 % uptime
Today
Global Intelligence Network Operational
90 days ago
100.0 % uptime
Today
Anti-Malware Scanning Operational
90 days ago
100.0 % uptime
Today
Malware Analysis Sandbox Operational
90 days ago
100.0 % uptime
Today
DLP Scan Interconnect Operational
90 days ago
100.0 % uptime
Today
CASB Gateway Interconnect Operational
90 days ago
100.0 % uptime
Today
Web-Isolation Interconnect Operational
90 days ago
100.0 % uptime
Today
WebPulse Operational
90 days ago
100.0 % uptime
Today
System for Cross-domain Identity Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.