Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 28, 2020 - 21:00 UTC
Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on August 28, 2020, at 21:00 UTC for a duration of 2.5 hours.
Impact During the maintenance period, Administrators may need to re-authenticate to the Cloud Portal. Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.
All other aspects of our services are expected to function as normal.
Schedule • Start Date: August 28, 2020, at 21:00 UTC • End Date: August 28, 2020, at 23:30 UTC
Posted Aug 21, 2020 - 14:57 UTC
This scheduled maintenance affected: Portal & Reporting (API Services, Cloud Portal, Log Transfer Services, Management UI).
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).