Emergency Maintenance Madrid, Spain (GESMA)
Scheduled Maintenance Report for Symantec Web Security Service
Completed
Due to an error in our time calculations this maintenance has completed. The correct time for this emergency maintenance is provided below:

Start Date: June 26, 2020, at 22:00 UTC
End Date: June 26, 2020, at 23:06 UTC
Posted Jun 26, 2020 - 23:43 UTC
Scheduled
Emergency maintenance will be performed in the Madrid, Spain (GESMA) WSS location beginning on June 27, 2020, starting at 00:00 UTC. The maintenance will last for up to 1.5 hours.

Impact
IPsec connections to the site will experience a 15-30 minute outage some time during the maintenance window. Explicit and WSSA connections will be redirected to other WSS locations during the maintenance and will not experience an outage.

Required Action
IPsec: Customers should bring up their secondary tunnel prior during the maintenance window.

Please visit these KB articles for a full list of IP networks used by WSS:
  • Worldwide data center IP addresses:
    https://knowledge.broadcom.com/external/article?legacyId=TECH242979
  • Authentication / egress IP addresses:
    https://knowledge.broadcom.com/external/article?legacyId=TECH240889

    Questions?
    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

    For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

    Schedule
  • Start Date: June 27, 2020, at 00:00 UTC
  • End Date: June 27, 2020, at 01:30 UTC
  • Posted Jun 26, 2020 - 21:57 UTC
    This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Madrid (GESMA)).