As part of the Web Security Service reporting migration to the Google Cloud Platform, our Hosted Reporting Service will be using new IP addresses, replacing the existing IPs currently used. Impact
The DNS hostnames will remain the same, customers using DNS will need to ensure to update any whitelisting in place.Required Action
Customers connecting via IP will need to start using the new IPs once the reporting service migration is complete, which we currently plan to be on May 1, 2021.
All access log files sent to the Hosted Reporting Service using the IPs being retired before May 1, 2021, will be ingested normally. After the cutover, only access log file uploads using the new IPs will be ingested into the Hosted Reporting service.
for the list of regions and IPs.
Further communications regarding the completion of this migration, if needed, will be published as we get closer to May 1st, 2021.Reporting Problems
If you experience issues following this release, contact Technical Support. Support information is located at https://support.broadcom.com/security
or on the main Web Security Service Portal page at https://portal.threatpulse.com
For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com