Web Security Service

Service availability and scheduled maintenance for Web Security Service.

Cloud Portal Maintenance
Scheduled Maintenance Report for Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Dec 11, 2021 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2021 - 22:01 UTC
Scheduled
Symantec will perform Cloud Portal maintenance on December 10, 2021, starting at 22:00 UTC for a duration of 4 hours.

For a list of resolved issues included in this upcoming maintenance, see Preview of Upcoming WSS Update.

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated portal sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Schedule

• Start time: December 10, 2021, at 22:00 UTC
• End time: December 11, 2021, at 02:00 UTC

Support

Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.
Posted Dec 03, 2021 - 19:25 UTC
This scheduled maintenance affected: Portal & Reporting (API Services, Cloud Portal, Log Transfer Services, Management UI).