Symantec, a division of Broadcom, is performing Cloud Portal and API Services maintenance starting on April 9, 2021, at 21:00 UTC for a duration of 1 hour.
Impact During the maintenance period, Administrators may need to re-authenticate to the Cloud Portal. Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active. In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.
All other aspects of our services are expected to function as normal.
Required Actions: No customer action is required.
Schedule • Start Date: April 9, 2021, at 21:00 UTC • End Date: April 9, 2021, at 22:00 UTC
Posted Mar 29, 2021 - 20:24 UTC
This scheduled maintenance affected: Portal & Reporting (API Services, Cloud Portal, Log Transfer Services, Management UI).
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).