Johannesburg (JNB2) Data Center Maintenance April 7, 2021
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Apr 07, 2021 - 19:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2021 - 17:00 UTC
Symantec, a division of Broadcom, will be performing maintenance in the Johannesburg (JNB2) data center. This maintenance will begin on April 7, 2021, at 17:00 UTC and last for a duration of 2 hours.

This maintenance is expected to cause network interruptions of less than ten minutes.

  • Explicit proxy / Unified Agent / Proxy Forwarding: The service will automatically redirect connections to alternate infrastructure during the maintenance window. No customer action is required.
  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.
  • Unsupported Configurations: Any configuration, other than IPSec, referencing a WSS IP address must be manually redirected to a backup site during the maintenance window.

    If you have further questions regarding this announcement, contact Technical Support. Support information is located at:

    For real time updates and status visit and subscribe to Broadcom Service Status:
  • Posted Apr 01, 2021 - 17:32 UTC
    This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Johannesburg (JNB2)).