Cloud Portal and API Services Maintenance on March 26, 2021
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Mar 26, 2021 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2021 - 17:00 UTC
Scheduled
Symantec, a division of Broadcom, is performing Cloud Portal and API Services maintenance starting on March 26, 2021, at 17:00 UTC for a duration of 1 hour.

Impact
During the maintenance period, Administrators may need to re-authenticate to the Cloud Portal. Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active. In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.

All other aspects of our services are expected to function as normal.

Required Actions:
No customer action is required.

Schedule
• Start Date: March 26, 2021, at 17:00 UTC
• End Date: March 26, 2021, at 18:00 UTC
Posted Mar 24, 2021 - 21:04 UTC
This scheduled maintenance affected: Portal & Reporting (API Services, Cloud Portal, Log Transfer Services, Management UI).