Web Security Service Announcement Taiwan (GTWTA) Maintenance February 23, 2021
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Feb 23, 2021 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 23, 2021 - 09:00 UTC
Scheduled
The Taiwan (GTWTA) WSS site will undergo maintenance beginning on February 23, 2021 starting at 9:00 UTC, lasting for a duration of up to 12 hours.

• Expect the site to be completely unavailable during the maintenance window.
• No IP address changes will occur with this maintenance.
• Carefully review the information below to avoid disruption of service.

Ingress IP Addresses
The IP addresses you forward traffic to for filtering.
All access methods:

• 168.149.155.164 - NO CHANGE

Egress IP Addresses
The IP addresses WSS will use to access content on your behalf and to deliver filtered content to your users. If you use application or firewall access control lists, update those lists prior to the maintenance.

• 168.149.155.0/24 - NO CHANGE

Impact
Expect the site to be completely unavailable during the maintenance window.

Required Action by Connection Method
• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• WSS Agent and Unified Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• SEP Agent: User traffic will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

WARNING:
Any customer, regardless of connection method, with a configuration pointing to a specific site or IP address must manually failover to a secondary site during the migration window to avoid an outage. Explicit redirection should never point to an IP address. Only IPsec connections should be directed to IP addresses.

Support
Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.
Posted Feb 04, 2021 - 23:29 UTC
This scheduled maintenance affected: Data Centers - Asia Pacific (Taipei (GTWTA)).