Emergency Maintenance Tokyo, Japan (GJPTK)
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Jul 01, 2020 - 19:10 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2020 - 16:10 UTC
Emergency maintenance will be performed in the Tokyo, Japan (GJPTK) WSS location beginning on July 1, 2020, starting at 16:10 UTC. The maintenance will last for up to 3 hours.

IPsec connections to the site will experience an outage during the maintenance window, and should failover to their secondary/backup tunnel (if configured). Explicit and WSSA connections will be redirected to other WSS locations during the maintenance and will not experience an outage.

Required Action
IPsec: Customers should bring up their secondary tunnel prior during the maintenance window.

Please visit these KB articles for a full list of IP networks used by WSS:
  • Worldwide data center IP addresses:
  • Authentication / egress IP addresses:

    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

    For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

  • Start Date: July 1, 2020, at 16:10 UTC
  • End Date: July 1, 2020, at 19:10 UTC
  • Posted Jul 01, 2020 - 16:07 UTC
    This scheduled maintenance affected: Data Centers - Asia Pacific (Tokyo (GJPTK)).