Planned Maintenance for EMEA WSS Web Isolation Customers - March 29, 2021
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Mar 29, 2021 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2021 - 05:00 UTC
Scheduled
On Monday, March 29 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our EMEA data centers. The maintenance event will start at 05:00 UTC and continue until 07:00 UTC.

Impact
Only Web Security Service customers who use the Web Isolation add-on will be impacted. Web Isolation customers should expect minor service disruption during the maintenance window. Some web applications may require users to reauthenticate during or following the maintenance window.

Customer Action
No action is required.

Reporting Problems
Experiencing issues? Contact Technical Support
https://www.broadcom.com/support/software/contact
Posted Mar 22, 2021 - 20:48 UTC
This scheduled maintenance affected: Global Services (Web-Isolation Interconnect).
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Maintenance note: Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).
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