Cloud Portal Maintenance
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Jul 06, 2020 - 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 06, 2020 - 16:00 UTC
Scheduled
Symantec, a division of Broadcom, will be performing planned maintenance on the Cloud Portal. Maintenance will start on July 6, 2020, at 16:00 UTC, and is expected to last up to 2 hours.

Impact
During the maintenance period, administrators may need to re-authenticate to the Cloud Portal. Customers that have set up a Management Center scheduled/automated job to update their UPE policy will need to be aware the connection will be terminated and re-established. In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary. All other aspects of our services are expected to function as normal.

Schedule
  • Start Date: July 6, 2020, at 16:00 UTC
  • End Date: July 6, 2020, at 18:00 UTC
  • Posted Jul 02, 2020 - 19:43 UTC
    This scheduled maintenance affected: Portal & Reporting (Cloud Portal, Log Transfer Services, Reporting Services and Portal Dashboards).