Web Security Service

Service availability and scheduled maintenance for Web Security Service.

New WSS Point of Presences in Brussels, Belgium (GBEBR11)
Scheduled Maintenance Report for Web Security Service
The scheduled maintenance has been completed.
Posted Sep 09, 2021 - 23:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2021 - 16:00 UTC
Please note that the original maintenance window on August 31, 2021 was cancelled. This a new rescheduled maintenance window.

Here is the updated schedule:

• Start Date: September 9, 2021, at 16:00 UTC
• End Date: September 9, 2021, at 23:00 UTC
Posted Sep 02, 2021 - 22:59 UTC
The Symantec Web Security Service team is pleased to announce our newest point-of-presence (POP) in Brussel, Belgium (GBEBR11). The POP was engineered to service customers in the Europe west region and features:

• Resilient, high-availability architecture
• Interconnections with CDNs, application providers, and regional ISPs
• Integration into our private high-speed backbone network
• Availability to all customers at no extra cost

Designation: GBEBR11

Egress IP Addresses:

Required Action

Prior to the general availability date:

• Third party applications that regulate connections by source IP address should be updated to accept connections from the Egress IP networks listed above to ensure traffic proxied through WSS can reach the application.
• Failure to make these changes could prevent users from connecting to WSS, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).
• WSS Agent, SEP Agent, and Unified Agent: Agent traffic will be automatically redirected to the new POP where appropriate. No action is required.

Please visit these KB articles for a full list of IP networks used by WSS:

Worldwide POP IP addresses:

• Start Date: September 9, 2021, at 16:00 UTC
• End Date: September 9, 2021, at 23:00 UTC

Reporting Problems
Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com
Posted Sep 02, 2021 - 22:08 UTC
This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Belgium (GBEBR11)).