Web Security Service Announcement - Capacity Expansion Chennai (GINCH) IP network
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Aug 31, 2020 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 30, 2020 - 23:45 UTC
Note: Correction to the new egress network IP range.

Symantec, a division of Broadcom, will add a new IP network for the Chennai (GINCH) data center on August 30, 2020. Content providers and customers will see connections to and from the new IP space once it goes live.

The new ingress IP address is:

The new egress network IP range is:

During the maintenance period, all aspects of our services are expected to function as normal.

Required Action
If end user connectivity to WSS is regulated by stringent firewall rules, those firewall rules should be adjusted to allow traffic to pass to the new IPs prior to the go-live date. In addition, any third party application provider who regulates connections by source IP should be updated to accept connections from the new IP space to ensure WSS traffic passes unencumbered.

Please visit these KB articles for a full list of IP networks used by WSS including the new addresses being communicated in this service announcement:

· Worldwide data center IP addresses:

· Authentication / egress IP addresses:

If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com
Posted Aug 18, 2020 - 16:01 UTC
This scheduled maintenance affected: Data Centers - Asia Pacific (Chennai (GINCH)).