Web Security Service

Service availability and scheduled maintenance for Web Security Service.

New WSS Point of Presence - Dover (GGBDO)
Scheduled for Mar 15, 00:00 UTC  -  Mar 16, 00:00 UTC
We are pleased to announce our newest point-of-presence (POP) in Dover, UK (GGBDO). The POP was engineered to service customers in the europe region and features:

• Resilient, high-availability architecture
• Interconnections with CDNs, application providers, and regional ISPs
• Integration into our private high-speed backbone network
• Availability to all customers at no extra cost

General Availability Date: March 15, 2022
Designation: GGBDO

Ingress IP Addresses by Access Method:
• IPSec, SEP Agent, explicit, and proxy-forwarding:
• WSS Agent and Unified Agent:

Egress IP Addresses:

Required Action
Prior to the general availability date:

• Update any firewall rules regulating connectivity with WSS to allow traffic to pass to/from the IP networks listed above.
• Third party applications that regulate connections by source IP address should be updated to accept connections from the IP networks listed above to ensure traffic proxied through WSS can reach the applications.

Failure to make these changes could prevent users from connecting to WSS, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: Customers wishing to use the new POP can do so at any time after the general availability date.
• WSS Agent, SEP Agent, and Unified Agent: Agent traffic will be automatically redirected to the new POP where appropriate. No action is required.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected to the new POP where appropriate. No action is required.

Please visit this KB article for a full list of IP networks used by WSS:

Technical Support
Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.
Posted Jan 07, 2022 - 22:46 UTC
This scheduled maintenance affects: Data Centers - Europe, Middle East & Africa (Dover (GGBDO)).