The underlying cause of the issue in the London (GGBLR), Middlesex (GGBLO) and Tel Aviv (GILTA) data centers has been addressed. This incident has been resolved.
Posted Dec 10, 2020 - 08:03 UTC
The London (GGBLR), Middlesex (GGBLO) and Tel Aviv (GILTA) data centers are now fully operational. We continue to monitor the data centers performance. We will provide additional updates as new information becomes available
Posted Dec 10, 2020 - 05:09 UTC
We are aware that the below data centers are currently unavailable.
London (GGBLR) Data Center
Middlesex (GGBLO) Data Center
Tel Aviv (GILTA) Data Center
We are currently investigating the cause of this issue and will provide updates as new information becomes available.
Posted Dec 10, 2020 - 03:29 UTC
This incident affected: Data Centers - Europe, Middle East & Africa (London (GGBLR), Middlesex (GGBLO), Tel Aviv (GILTA)).
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).