Chicago (GUSCH) Data Center Maintenance
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Sep 03, 2020 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 02, 2020 - 23:00 UTC
Scheduled
Symantec, a division of Broadcom, will be performing maintenance in the Chicago (GUSCH) data center. This maintenance will begin on September 2, 2020, at 23:00 UTC and last for a duration of 12 hours.

Impact
This maintenance is expected to cause network interruptions of less than ten minutes per site. Only one site will be impacted at a time so that all other WSS sites remain available as backups.

  • Explicit proxy / Unified Agent / Proxy Forwarding: The service will automatically redirect connections to alternate infrastructure during the maintenance window. No customer action is required.
  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.
  • Unsupported Configurations: Any configuration, other than IPSec, referencing a WSS IP address must be manually redirected to a backup site during the maintenance window.

    Questions?
    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

    For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

    Schedule
  • Start Date: September 2, 2020, at 23:00 UTC
  • End Date: September 3, 2020, at 11:00 UTC
  • Posted Aug 04, 2020 - 21:44 UTC
    This scheduled maintenance affected: Data Centers - Americas (Chicago (GUSCH)).