Emergency Cloud Portal Maintenance on July 17, 2020
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Jul 18, 2020 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2020 - 21:00 UTC
Scheduled
Symantec, a division of Broadcom, is performing Cloud Portal maintenance starting on July 17, 2020, at 21:00 UTC for a duration of 3 hours.

Impact
During the maintenance period, Administrators may need to re-authenticate to the Cloud Portal. Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established.
In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.

All other aspects of our services are expected to function as normal.

Schedule
• Start Date: July 17, 2020, at 21:00 UTC
• End Date: July 18, 2020, at 00:00 UTC
Posted Jul 17, 2020 - 11:53 UTC
This scheduled maintenance affected: Portal & Reporting (Cloud Portal).