Shanghai (SHA1) Data Center Emergency Maintenance March 16-19, 2021
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Mar 20, 2021 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2021 - 21:00 UTC
The Shanghai (SHA1) WSS site will undergo emergency maintenance beginning on March 16, 2021 with a completion date of March 19, 2021. All maintenance will occur between 10:00 UTC and 22:00 UTC (18:00 and 06:00 local data center time).

• No IP address changes will occur with this maintenance.
• No disruption of service should occur during this maintenance.

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy / Unified Agent / WSS Agent / SEP Agent / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.
• IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

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Posted Mar 16, 2021 - 20:51 UTC
This scheduled maintenance affected: Data Centers - Asia Pacific (Shanghai (SHA1)).