WSS Agent Infrastructure Maintenance on September 18, 2020
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Sep 20, 2020 - 19:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 18, 2020 - 21:00 UTC
Scheduled
Symantec, a division of Broadcom, is performing maintenance on WSS Agent infrastructure starting on September 18, 2020, at 21:00 UTC for a duration of 46 hours.

Impact
During the maintenance period, the WSS Agent installer download may be unavailable. Any existing installers that have been prepared prior to the start of the maintenance will continue to be available for download however new requests will time-out or result in an error message. Installers that have already been downloaded will continue to function, and installation can be performed during the outage period.
Customers who require access to the WSS Agent installer during the outage period should download it prior to September 18, 2020.

All other aspects of our services are expected to function as normal.

Schedule
• Start Date: September 18, 2020, at 21:00 UTC
• End Date: September 20, 2020, at 19:00 UTC
Posted Sep 04, 2020 - 11:09 UTC
This scheduled maintenance affected: Portal & Reporting (Software Download Licensing).