Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2021 - 08:00 UTC
On Sunday, April 11th 2021 we will perform service-wide maintenance on the Web Isolation Service for Web Security Service customers connecting via our APAC data centers.
The maintenance event will start at 08:00 UTC and continue until 11:00 UTC.
Impact Only Web Security Service customers who use the Web Isolation add-on will be impacted. Web Isolation customers should expect minor service disruption during the maintenance window. Some web applications may require users to reauthenticate during or following the maintenance window.
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).