On April 29, 2021, between 19:26 UTC, and 19:39 UTC, customer connections to the Mexico City (GMXMC1) data center may have experienced disconnects from the service. This issue has been resolved, and normal connectivity restored.
Symantec maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.
This page is for notification purposes only and does not relate to Service Level Agreements (SLA).