Frankfurt (GDEFR) Data Center Maintenance September 23, 2020
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Sep 23, 2020 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 23, 2020 - 18:00 UTC
Please be advised that the date and time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule
• Start Date: September 23, 2020, at 18:00 UTC
• End Date: September 23, 2020, at 21:00 UTC
Posted Sep 15, 2020 - 15:48 UTC
Symantec, a division of Broadcom, will be performing maintenance in the Frankfurt (GDEFR) data center. This maintenance will begin on September 23, 2020, at 16:00 UTC and last for a duration of 12 hours.

This maintenance is expected to cause network interruptions of less than ten minutes.

  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.
  • Unsupported Configurations: Any configuration, other than IPSec, referencing a WSS IP address must be manually redirected to a backup site during the maintenance window.

    If you have further questions regarding this announcement, contact Technical Support. Support information is located at:

    For real time updates and status visit and subscribe to Broadcom Service Status:

    Original Schedule
  • Start Date: September 23, 2020, at 16:00 UTC
  • End Date: September 24, 2020, at 04:00 UTC
  • Posted Sep 15, 2020 - 05:13 UTC
    This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Frankfurt (GDEFR)).