On September 9, 2021 between 12:15 UTC and 18:46 UTC, customers in EMEA using Web Isolation for Web Security Service (WSS) may have experienced connectivity issues. Some customers may not have been able to browse whilst using Web Isolation with WSS.
As of 18:46 UTC, the service is fully restored. This incident is resolved.
Maintenance note: Broadcom maintains standing maintenance windows on Tuesdays, Wednesdays, and Thursdays beginning at 18:00 (21:00 for Japan; 19:00 for India) and ending at 06:00, and all day on Saturdays. All times are local data center time. Maintenance conducted during these times is very low impact and therefore, no customer action or preparation is required.