Web Security Service

Service availability and scheduled maintenance for Web Security Service.

Mexico City (GMXMC1) Data Center Maintenance
Scheduled Maintenance Report for Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Sep 27, 2021 - 23:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 27, 2021 - 16:00 UTC
Scheduled
Symantec, a division of Broadcom, will be performing maintenance in the Mexico City (GMXMC1) data center. This maintenance will begin on September 27, 2021, at 16:00 UTC and last for a duration of 7 hours.

Impact
During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

  • Explicit proxy / Unified Agent / WSS Agent / Proxy Forwarding: The service will automatically redirect connections to alternate infrastructure during the maintenance window. No customer action is required.
  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.

    Questions?
    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

    For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com

    Schedule
  • Start Date: September 27, 2021, at 16:00 UTC
  • End Date: September 27, 2021, at 23:00 UTC
  • Posted Sep 21, 2021 - 18:40 UTC
    This scheduled maintenance affected: Data Centers - Americas (Mexico City (GMXMC1)).