Frankfurt (GDEFR) Data Center Maintenance September 11, 2020
Scheduled Maintenance Report for Symantec Web Security Service
The scheduled maintenance has been completed.
Posted Sep 11, 2020 - 22:23 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2020 - 16:00 UTC
Symantec, a division of Broadcom, will be performing maintenance in the Frankfurt (GDEFR) data center. This maintenance will begin on September 11, 2020, at 16:00 UTC and last for a duration of 12 hours.

This maintenance is expected to cause network interruptions of less than ten minutes. Only one site will be impacted so that all other WSS sites remain available as backups.

  • Explicit proxy / Unified Agent / Proxy Forwarding: The service will automatically redirect connections to alternate infrastructure during the maintenance window. No customer action is required.

  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.

    If you have further questions regarding this announcement, contact Technical Support. Support information is located at:

    For real time updates and status visit and subscribe to Broadcom Service Status:

  • Start Date: September 11, 2020, at 16:00 UTC
  • End Date: September 12, 2020, at 04:00 UTC
  • Posted Sep 02, 2020 - 07:15 UTC
    This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Frankfurt (GDEFR)).