Cancelled: Web Security Service Release Announcement
Scheduled Maintenance Report for Symantec Web Security Service

The Web Security Service Release maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.
Posted Jun 04, 2021 - 00:27 UTC
Symantec will perform a service-wide deployment of the Web Security Service (WSS) on June 4, 2021, starting at 18:00 UTC for a duration of 1 hour.


• Added CASB identified web applications as an option in policy to all WSS accounts.
• CASB identified application attributes and groupings now available in policy on WSS accounts with either the Web Protection suite, the Intelligence Services Advanced Web Security with Risk Controls and Application license, or a linked CASB CloudSOC account.

For a list of resolved issues included in this upcoming release, see Preview of Upcoming WSS Update.


• During the maintenance period, administrators may need to re-authenticate to the portal.
• Real-time traffic filtering will not be impacted by this maintenance.
• Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
• Expect intermittent portal availability and existing authenticated portal sessions to be ended.
• Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.


• Start time: June 4, 2021, at 18:00 UTC
• End time: June 4, 2021, at 19:00 UTC


Questions? Contact technical support by visiting:

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Posted May 28, 2021 - 21:01 UTC
This scheduled maintenance affected: Portal & Reporting (API Services, Cloud Portal, Log Transfer Services, Management UI).