Web Security Service Announcement - Dubai, UAE (GAEDX2) Data Center Shutdown
Scheduled Maintenance Report for Symantec Web Security Service
Completed
The scheduled maintenance has been completed.
Posted Jun 29, 2020 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2020 - 23:59 UTC
Scheduled
As previously announced the Dubai, UAE (GAEDX2) WSS site, formerly known as Dubai (DXB1), will be permanently retired from service on June 28, 2020.

Impact and Required Action
At the conclusion of the maintenance, the Dubuai (GAEDX2) site will no longer accept any WSS traffic.

IPsec traffic for the Dubai (GAEDX2) will no longer be accepted or processed. Customers must migrate their IPsec tunnels for IPsec and transproxy access from the ingress IP address of Dubai (GAEDX2) to the ingress IP address of Dubai (GAEDX) prior to June 28, 2020 as previously communicated.

Unified Agent, WSSA, and Symantec Endpoint Protection Web Traffic Redirector (SEP-WTR) and proxy forwarding traffic for Dubai is already being directed to the Dubai (GAEDX) WSS site, so these traffic types will not be impacted by this maintenance. No customer action will be required for these traffic types.

Please visit these KB articles for a full list of IP networks used by WSS:
  • Worldwide data center IP addresses:
    https://knowledge.broadcom.com/external/article?legacyId=TECH242979

  • Authentication / egress IP addresses:
    https://knowledge.broadcom.com/external/article?legacyId=TECH240889

    Questions?
    If you have further questions regarding this announcement, contact Technical Support. Support information is located at: https://support.broadcom.com/security

    For real time updates and status visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com
  • Posted Jun 19, 2020 - 21:47 UTC
    This scheduled maintenance affected: Data Centers - Europe, Middle East & Africa (Dubai (GAEDX2)).